Anyone who loves a good sparkly bath bomb has probably already walked into one of many Lush stores across the UK, enticed by the mesmerising colours and out of this world displays.
Lush closed all its UK stores on March 21st including its new branch on New Street in Birmingham city centre, explaining “We make this decision with a heavy heart because our instinct is to serve our customers, not to shutter our shops.”
“Lush is not just our life’s work, we know that Lush staff would go to the ends of the earth for this company – but in the immediate best interests of them and our customers the time is now right to close our retail shops.”
Well, it’s good news for all the Lush lovers out there, the bath and body retailer has confirmed it will reopen 88 of its English stores on Monday 15th June.
Throughout lockdown Lush have been working hard to adopt different measures to ensure it can continue to serve its customers when they reopen including purchases from the door, collect services and local deliveries from shops – great news for those who live nearby.
From June 15th some of the working practices will include:
- Continuous cleaning rota
- Staffing levels will be lower
- No product testers will be displayed
- Till points will be two meters apart to ensure social distancing at all times
- Spa and hair lab bookings will be suspended
The ethical retailer is also using technology to support its shops where services will be difficult to implement because of social distancing rules.
Lush Lens will see customers scan unpackaged products in-store in order to see ingredients, prices and ‘how to use’ demonstrations.
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